Team in the middle of topic discussion
Persona

Black, Indigenous, and People of Color (BIPOC) workers

BIPOC workers confront distinct challenges related to racism, systemic barriers, and cultural stigma that undermine their well-being and mental health, making it essential to implement inclusive practices that ultimately drive innovation, cultivate deeper workplace connections and build effective talent strategies.

In today's rapidly evolving and increasingly diverse workforce, safeguarding mental health requires a flexible and inclusive approach that considers the varied needs of employees across different demographics. Ultimately, fostering an inclusive workplace culture that prioritizes mental health and addresses the specific challenges faced by BIPOC employees is crucial for enhancing firms’ ability to understand diverse perspectives, foster innovation, and build stronger relationships across all levels of the company. “The key question,” says Maurice Tuiasosopo Bell, Senior Director of Diversity, Equity, Inclusion, and Belonging (DEIB) and People Analytics at Lattice, an HR and worker performance platform, “is how can we create an environment, processes, and experiences that enable everyone to be their best selves and do their best work? This is essential for any workforce and not an abstract effort in service of DEIB outcomes alone; it's all about talent strategy.”

This effort recognizes that the workforce is not a monolith; it comprises diverse individuals leading vastly different lives and interacting with work in different ways. With this understanding, we aim to assess how the mental health of employees from different demographic groups is shaped by their unique workplace experiences. By combining our own insights with input from expert interviewees and a workshop with senior HR professionals, we identify specific challenges and offer practical solutions for HR departments and company leaders in the United States (US) and beyond. In this profile, we focus on the experiences of Black, Indigenous, and People of Color (BIPOC) employees.1

We would like to thank the following individuals for generously contributing their time and insights:

Amber Bam Cabral, Inclusion Strategist and Founder, Cabral Co.

Daisy Auger-Dominguez, Chief People Officer and Advisor, Auger-Domínguez Ventures, and Member, Harvard Business Review Advisory Council

Maurice Tuiasosopo Bell, Senior Director of Diversity, Equity, Inclusion, and Belonging (DEIB) & People Analytics, Lattice

Stacy Gardner, Global HR Business Partner, Healthcare, North America, EMD Serono, Inc.

Kirsty Devine, Head, US HR & Global Projects, Financial Times

Ruchika T Malhotra, Author, Founder and CEO, Candour LLC

Marina Vassilev, Vice President, Total Rewards & Performance, North America, Schneider Electric

Team is working in the office

The findings and views expressed in this report do not necessarily reflect the views of the sponsor. Economist Impact bears sole responsibility for the contents of this report. While every effort has been taken to verify the accuracy of this information, Economist Impact cannot accept any responsibility or liability for reliance by any person on this report or any of the information, opinions, or conclusions set out within.

This research was led by Kati Chilikova. The research team consisted of Luiza Navarro, Divya Sharma Nag, Valentina Vos, and Roshni Saleem Chagan. The report was authored by Paul Tucker, and copy edited by Maria Ronald. Latifat Okara oversaw and directed the research program.

Black, Indigenous, and People of Color (BIPOC) workers

The US population is becoming more racially and ethnically diverse, particularly among younger generations.2 As a result, an overwhelming proportion of job market entrants are BIPOC workers. About 94% of the jobs added by Standard and Poor’s (S&P) 100 companies in 2021 went to non-White workers. Although this figure seems high relative to their share of the population, it reflects the overall decline in the population of White working-age adults in the US, largely due to aging.3 As BIPOC workers become the majority in the US workforce, racial inequities in the labor market represent a rising liability for employers.4 BIPOC workers face a raft of unique challenges related to racism and ethnic discrimination, systemic barriers, and cultural stigma; these issues can vary by location in the US, yet they consistently have an adverse impact on employee well-being and mental health.5

A 2021 survey revealed that 24% of Black and Hispanic employees reported experiencing workplace discrimination in the preceding year, as compared with 15% of White employees and 16% of Asian employees. Notably, 75% of Black employees attributed this discrimination to their race or ethnicity, as compared with 61% of Hispanic employees and 42% of White employees.6 Microaggressions, subtle, indirect, and often unintentional—yet pervasive—acts of racism and discrimination foster a toxic work culture and perpetuate inequality.7 Additionally, people of color frequently lack access to professional networks and avenues that enhance career prospects, contributing to wage gaps. For example, Black workers earn 76 cents to every US dollar earned by White workers, with these disparities apparent from the age of 16.8

Figure 1. A very real gap: racial and ethnic earnings disparities (data from January 2017-December 2019)9

Race or Ethnicity Number of Workers Share of Workers Average Weekly Earnings Earnings per Dollar
White 97,484,953 62.67% $1,046.52 $1.00
Black 17,781,185 11.3% $791.02 $0.76
Native American/ American Indian 1,037,819 0.67% $801.99 $0.77
Asian-Pacific Islander 10,071,279 6.47% $1,168.82 $1.12
Hispanic/Latino 26,849,181 17.26% $762.80 $0.73
Multiracial 2,318,129 1.49% $852.18% $0.81
Workers of color continue to feel the mental health impacts of discrimination and inequity

Discrimination based on race and ethnicity in the workplace, and beyond, wage a severe toll on the mental health of people of color. For example, Black and Hispanic workers, alongside women, Gen Z, and LGBTQ+ employees, experience worse mental health outcomes and receive less supportive responses when discussing mental health at work as compared with their White, cisgender, heterosexual counterparts.10,11,12 They also exhibit lower job satisfaction, trust, pride, and intent-to-stay with their employer.13,14,15

Access to care is often an issue. Contributors to a workshop we assembled for this research pointed out that BIPOC workers face limited access not only to mental health services, but also to comprehensive health resources in general, primarily due to financial barriers, difficulties in accessing care, and a shortage of culturally competent care providers within organizations. Major depression often goes undiagnosed and untreated at disproportionately greater rates in predominantly Black and Hispanic communities in comparison to White communities, highlighting clear inequities in access to quality and culturally responsive mental health care.16

When it comes to mental health in the workplace, there are noticeable differences in attitudes along racial and ethnic lines. For instance, fewer Black and Hispanic workers feel comfortable talking to coworkers about mental health, believe that their company’s leadership is genuinely empathetic, perceive their company as offering flexible work schedules to support mental health, or view their work environment as open and inclusive, or conducive to conversations about mental health.17 Furthermore, BIPOC employees often find themselves isolated at work, especially where diversity and inclusion efforts are lacking.

People are relaxing in the officeA group of people are comforting woman

Black workers are also more likely to say that they encounter difficulty in discussing mental health in the workplace due to their race/ethnicity, cultural background, and gender identity.18 “Unfortunately in places that are predominantly White in terms of the employee makeup, it’s sometimes difficult for White employees to understand the type of struggles that [BIPOC employees] are navigating, because they’re dealing with systemic oppression, and [White employees] don’t see it, they don’t understand it—it’s not something that they’re experiencing,” says Amber Bam Cabral, an Inclusion Strategist and Founder of Cabral Co., an inclusivity-focused leadership and communications firm.

BIPOC employees are typically expected to share the responsibility for addressing inclusivity issues by, for example, leading mentorship programs, which can be emotionally draining. Meanwhile, White managers often hesitate to engage in these discussions due to fear of saying the “wrong” thing. This is unfortunate and unproductive because employees who feel supported by their employer in terms of their identity report better mental health outcomes.19,20

The mental health impact of enduring inequality

Strategies that combat discrimination and promote diversity, equity, and inclusion in the workplace are essential for supporting the mental health of BIPOC employees. Access to culturally competent mental health resources and the creation of an inclusive work environment are crucial for addressing the unique, and often invisible, challenges faced by people of color. In addition, valuing diverse perspectives and implementing culturally sensitive mental health policies and programs that tackle systemic issues are also critical.

People are applauding

Creating safe spaces for discussing mental health and experiences of discrimination can help to mitigate the negative effects on emotional well-being for all workers, and more so for those who traditionally feel less supported.21 Support networks, counseling services, and training in stress management and resilience are essential to helping BIPOC employees manage the cognitive load associated with discrimination and bias.22 Health and wellness programs tailored to the specific needs of under-represented groups are critical for promoting their overall well-being.23

Companies must also facilitate open conversations about diversity and inclusion, as well as encourage all workers, especially leaders, to self-educate and share the responsibility of furthering diversity and inclusion in the workplace. “Listening sessions,” for example, can provide an open platform for dialogue, thereby reducing feelings of isolation and increasing understanding among all employees, including those managers who may hesitate to discuss “sensitive” topics. Companies should also ensure that they address and break down barriers that make people of color feel vulnerable when seeking assistance. Training and awareness are key: managers should be aware of these obstacles and recognize the signs.

One report suggested six factors that employers should consider when designing mental health programs that cater to workers of minority racial or ethnic backgrounds:

Image 1 Hand holding chat clouds

easy and equitable access;

Image 2 Four hands holding equal piece of circle each

cultural competence and adaptivity to respond to specific needs and sensitivities;

Image 2 Three people with 3 chay windows

diversity among providers and efforts to promote diversity;

Image 4 Two people with puzzle piece each

use of evidence-based therapies with proven effectiveness for diverse populations;

Image 5 Man and woman staying on equal scales

flexibility to ensure that care is based on individuals’ needs and terms;

Image 6 Half globe and 2 masks

and options for specialized treatment.24

US Research

Examining innovative methods to improve mental health in the workplace

Explore
Silhouette of a man in the business costume writing on the paper
Multi-national research

Gain a global edge: crafting a comprehensive mental health strategy for the modern workforce

Explore
Silhouette of a woman reading a book
References

1. Similar to the general workforce, this group is diverse and includes individuals with a broad range of identities and experiences. Consequently, the information presented may not apply to everyone who identifies with this group.

2. National Equity Atlas. Workforce: advancing racial equity in the workforce is a moral and economic imperative.[Internet]. Oakland [CA]: PolicyLink; 2021. Available from: https://nationalequityatlas.org/indicators/Workforce.

3. Fox J. Minorities are delivering all the US labor supply growth.[Internet]. New York [NY]: Bloomberg L.P.;[last updated 28 September 2023]. Available from: https://www.bloomberg.com/opinion/articles/2023-09-28/minorities-are-delivering-all-the-us-labor-supply-growth?embedded-checkout=true

4. National Equity Atlas. Workforce: advancing racial equity in the workforce is a moral and economic imperative.[Internet]. Oakland [CA]: PolicyLink; 2021. Available from: https://nationalequityatlas.org/indicators/Workforce.

5. Kyere E, Fukui S. Structural racism, workforce diversity, and mental health disparities: a critical review. J Racial Ethn Health Disparities. 2023;10(4):1985-1996.

6. Maese E, Lloyd C. Understanding the effects of discrimination in the workplace.[Internet]. Washington [DC]: Gallup;[last updated 26 May 2021]. Available from: https://www.gallup.com/workplace/349865/understanding-effects-discrimination-workplace.aspx.

7. MHA. 2023 workplace wellness research.[Internet]. Alexandria [VA]: Mental Health America, Inc;2024. Available from: https://www.mhanational.org/2023-workplace-wellness-research.

8. Malinsky G. The racial wage gap starts as early as 16 for Black workers—and results in ‘a lifetime of consequences,’ says expert.[Internet]. Englewood Cliffs [NJ]: CNBC LLC;[last updated 15 February 2024]. Available from: https://www.cnbc.com/2024/02/15/racial-wage-gap-starts-as-early-as-16-heres-why.html.

9. Office of Federal Contract Compliance Programs. Earnings disparities by race and ethnicity.[Internet]. Washington [DC]: U.S. Department of Labor;2020. Available from: https://www.dol.gov/agencies/ofccp/about/data/earnings/race-and-ethnicity.

10. Mind Share Partners. Mind Share Partners’ 2023 Mental health at work report.[Internet]. San Francisco [CA]: Mind Share Partners;2024. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

11. Mind Share Partners. Mind Share Partners’ Mental health at work: 2019 report.[Internet]. San Francisco [CA]: Mind Share Partners;2020. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

12. Mind Share Partners. Mind Share Partners’ 2021 Mental health at work report.[Internet]. San Francisco [CA]: Mind Share Partners;2022. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

13. Mind Share Partners. Mind Share Partners’ 2023 Mental health at work report.[Internet]. San Francisco [CA]: Mind Share Partners;2024. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

14. Mind Share Partners. Mind Share Partners’ Mental health at work: 2019 report.[Internet]. San Francisco [CA]: Mind Share Partners;2020. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

15. Mind Share Partners. Mind Share Partners’ 2021 Mental health at work report.[Internet]. San Francisco [CA]: Mind Share Partners;2022. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

16. CSW. Racial trauma & mental health for people of color in the workplace.[Internet]. Hartland [MI]: Corporation for a Skilled Workforce;[last updated 16 May 2024]. Available from: https://skilledwork.org/racial-trauma-mental-health-for-people-of-color-in-the-workplace/#:~:text=One%20Blue%20Cross%20Blue%20Shield,symptoms%20exhibited%20by%20some%20individuals

17. The Hartford. The Hartford’s new study: Black U.S. workers face greater barriers to mental health support at work.[Internet]. Hartford [CT]: The Hartford;[last updated 20 July 2023]. Available from: https://newsroom.thehartford.com/newsroom-home/news-releases/news-releases-details/2023/The-Hartfords-New-Study-Black-U.S.-Workers-Face-Greater-Barriers-To-Mental-Health-Support-At-Work/default.aspx.

18. News Desk. Black workers face more barriers to access mental health support.[Internet]. London: Fair Play Talks Ltd;[last updated 10 October 2023]. Available from: https://www.fairplaytalks.com/2023/10/10/black-us-workers-face-greater-barriers-to-mental-health-support-at-work-confirms-study/.

19. Mind Share Partners. Mind Share Partners’ 2023 Mental health at work report.[Internet]. San Francisco [CA]: Mind Share Partners;2024. Available from: https://www.mindsharepartners.org/mentalhealthatworkreports.

20. Wong B, Greenwood K. The future of mental health at work is safety, community, and a healthy organizational culture.[Internet]. Brighton [MA]: Harvard Business School Publishing;[last updated 10 October 2023]. Available from: https://hbr.org/2023/10/the-future-of-mental-health-at-work-is-safety-community-and-a-healthy-organizational-culture.

21. Chambers-Holder N. Minority stress, work-related stress, burnout, and mental health issues among minority millennial workers: an explorative qualitative case study [dissertation]. San Diego (CA): Northcentral University; 2019.

22. Ibid.

23. NAMI. Mental health by the numbers.[Internet]. Arlington [VA]: National Alliance on Mental Illness;[last updated: April 2023]. Available from: https://www.nami.org/about-mental-illness/mental-health-by-the-numbers/.

24. University of Redlands Career & Professional Development. Minority mental health in the workplace.[Internet]. Redlands [CA]: University of Redlands;[last updated 29 March 2024]. Available from: https://ocpd.redlands.edu/blog/2024/03/29/minority-mental-health-in-the-workplace/.